Customer Support
Contact information for operational and commercial inquiries

SES NEW SKIES' customers can count on 24x7 support for all operational issues, and timely and responsive service for all commercial inquiries. Please click on one of the links below for information corresponding to your need.

  • Support for Broadcast, Voice and Data Services
    The SES NEW SKIES Payload Operations Center (POC), located in the headquarters office in The Hague, The Netherlands, can assist customers with inquiries about all services related to broadcast, telephony and data.
  • Support for IPsysŪ, Video and Network Services
    All inquiries regarding IP services, including all IPsysŪ related issues, should be addressed to the Network Operations Center (NOC).
  • Commercial Inquiries
    You may call SES NEW SKIES' headquarters office, or one of the company's many regional offices for all commercial or administrative issues.



Customer Resources